Consistent Across All Pages
This policy applies uniformly to your account, lobby, sportsbook, live tables and slot rooms. No hidden rules per section or game category.
LEGAL REFERENCE
Your Data, Your Privacy, Your Peace of Mind
We built pompa88 around a simple rule: your account, payment details and lobby history stay yours. This policy explains exactly how we collect, use and protect every piece...
Account SecurityPayment ProtectionData TransparencyYour Control
Privacy Notice – What We Collect and Why
pompa88 collects account details (name, email, phone), payment information tied to your DANA, OVO, GoPay or QRIS wallet, and gameplay activity to deliver lobby access, process withdrawals and comply with local regulations in supported regions. We do not sell your data to third parties. Information is encrypted and stored on secure servers. Your payment methods are tokenised — we never hold raw
card or wallet credentials. We may share anonymised gameplay trends with our game partners to improve lobby performance, but never your identity. Access this policy anytime from your account settings.
Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.
SUPPORT
Questions About Your Privacy Rights
Live Chat Support
Reach our privacy team in real-time through your account messaging or the help tab. We respond during operating hours and can walk through our policy in Indonesian or English.
Email Privacy Requests
Send formal data-access or deletion requests to [email protected]. We confirm receipt within 24 hours and process your request within 14 business days per applicable regulations.
Account Settings
Review and update your personal details, communication preferences and linked payment methods anytime. Download your full data profile directly from your account dashboard.
WHY VISITORS TRUST US
Privacy Standards That Build Your Confidence
Encryption Standard
All data in transit and at rest uses TLS 1.3 and AES-256 encryption. Payment details are never stored unencrypted on our servers or backup systems.
Regular Security Audits
We conduct annual third-party penetration testing and quarterly internal reviews. Audit reports are available to account holders upon request through [email protected].
Compliance Framework
pompa88 operates under local gaming regulations in supported Indonesian regions. Our data handling aligns with privacy laws applicable to online gaming in your jurisdiction.
Incident Response
If we detect unauthorised access or data breach, we notify you within 48 hours with details of what happened and steps we took to secure your account.
Payment Partner Vetting
DANA, OVO, GoPay and QRIS providers are vetted annually for compliance with local payment security standards. We monitor their policies and audit results continuously.
Policy Transparency
We update this policy only when regulations change or we add new features. Any material changes are emailed to you 30 days in advance with a summary of what's new.
SIDE BY SIDE
How Our Privacy Promise Stands Across pompa88
Payment Data Unified
Whether you deposit via DANA, OVO, GoPay or QRIS, your payment history is stored under the same encryption and retention rules. No payment method receives different security treatment.
Account & Lobby Privacy Linked
Your lobby history, game selections and session logs are treated as sensitive personal data. We do not monetise your gameplay preferences or sell them to advertisers.
Device & Location Privacy
We record your IP and device type only to prevent fraud and verify your location in supported regions. We do not track location for marketing or sell location data.
Cookie & Tracking Alignment
All cookies are either essential (for login and payment flow) or optional (for analytics). You control optional cookies from your account settings; no forced tracking cookies.
Third-Party Access Minimal
We share data only with payment processors (DANA, OVO, GoPay, QRIS), fraud-detection partners and game studios — only to the extent needed for the service you requested.
Retention & Deletion Clear
Account data is kept for 5 years after your last session for dispute resolution and regulatory compliance. Request deletion anytime; we remove non-essential data within 90 days.
Core Privacy Commitments You'll See in Pompa88
One-Account Rule
All your data — account, payments, lobby activity — lives in one secure profile. No separate privacy policies per game or section. Transparency is built in from login.
Payment Method Privacy
Your DANA, OVO, GoPay or QRIS wallet is never stored in full. We tokenise it so only the payment processor holds your actual credentials; we hold a secure reference only.
Session Transparency
Your lobby session log, game history and withdrawal records are visible to you in real-time. We do not hide or delay transaction details — you see it all immediately.
Opt-Out Control
Disable optional analytics, marketing emails and promotional tracking anytime from account settings. Disabling these does not affect your account access or lobby speed.
Data Portability
Request a full download of your account data in standard formats. Includes account details, payment history, gameplay logs and communication records — portable to your files.
Child Protection Screening
We verify account age at signup and run periodic checks to prevent underage access. Detected minors are flagged for account review and removal in compliance with local law.
Answers to Your Privacy Questions
Your account is deactivated immediately. We retain core data (name, deposit history) for 5 years to comply with anti-money-laundering rules in supported regions. Request full deletion anytime; we remove optional data within 90 days. Account transactions remain visible to you for dispute resolution.
We tokenise your payment wallet — we never store your actual credentials. Your wallet provider (DANA, OVO, GoPay, QRIS) holds your real details. We hold only a secure token that lets us process your deposits and withdrawals. All payment messages are encrypted end-to-end.
We share data only with essential partners: payment processors (DANA, OVO, GoPay, QRIS), fraud-prevention services and game studios (only anonymised gameplay trends, never your name). We never sell your contact details or gameplay history to advertisers or marketing firms.
We review it annually and update it when regulations change or we add features. Material changes are emailed to you 30 days before they take effect. We never retroactively weaken your privacy rights. View the change log anytime from this page.
Contact our support team immediately through live chat or [email protected]. We investigate within 24 hours, reset your password if needed and flag fraudulent transactions. Your account activity log is available to review at any time from your settings.
Essential cookies (login, payment processing) are always enabled. Optional cookies (analytics, personalisation) are off by default. You can toggle them anytime in account settings. We never use hidden tracking pixels or fingerprinting techniques to follow you across the web.
Your account data is stored on secure servers in data centres within supported Indonesian regions. Backup copies are encrypted and held separately for disaster recovery. We comply with data localisation rules applicable to your jurisdiction.